Software License Alerts

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This screen collects unlicensed-installation alerts and unauthorized-use reports for your software products in one place.

Opening the Screen

Go to Products > Software > License Alerts. This item only appears once the Software product group is turned on.

Direct address: {admin}/products/license-errors

What Is on the Screen

The page title reads License Alerts. If you can edit products, a Clear Logs button appears next to it. A download button at the right end of the table header saves the list as CSV, JSON, or XML; it only appears for staff holding the table export privilege.

Each row is either an automatic detection or a public report. An automatic detection is a copy of your software that checked in without a valid license. A public report is something a visitor submitted about unauthorized use. A small badge tells the two apart.

The Domain / IP column shows the reported address plus, when known, the installed and referrer web addresses. Software shows the product name when it is known: automatic detections carry it, public reports usually don't. Details shows the install folder for a detection, or the reporter's email and message for a report. A long message is shortened, with a View Full link to read it in full. Server / Client IP lists both addresses, and Date shows when the alert was recorded. The row menu offers Evidence (only when a report includes an uploaded file) and Delete.

Fields

Enter your account password for security verification.Your own account password, typed to confirm the Clear Logs action. Required only when clearing every alert at once.

Tasks

Review an Alert

Read the Domain / IP, Software, and Details columns for context. If a report's message is long, click View Full to read it in full inside a dialog.

Download Reported Evidence

Open the row menu and click Evidence. This only appears when the reporter attached a file, and it opens in a new tab.

Delete a Single Alert

Open the row menu and click Delete, then confirm. Any evidence file attached to that alert is removed with it.

Clear All Alerts

Click Clear Logs above the table, type your account password, and confirm. Every alert and its evidence files are deleted at once.

Things to Watch

Clearing All Alerts Cannot Be Undone

Clear Logs removes every alert and every uploaded evidence file at once, with no way to bring them back. Deleting a single alert from the row menu is final too, but only affects that one record.

Opening the Page Clears the Badge

The menu item shows a count of new alerts. Opening this screen marks them read and clears that count, even before you delete anything.

Required Privileges

Products > ViewOpens this screen. Either View or Edit is enough.

Products > EditNeeded to delete a single alert or clear all of them.

Data Export > Download Listed Data (CSV / JSON / XML)Shows the download button in the table header. A privilege of its own, kept separate from the Products privileges above.

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