Invoices

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Track every invoice by status and outstanding amount, so you can chase payments and act on many at once.

Reaching the Screen

Panel menu: Billing then Browse Invoices: {admin}/invoices

Four shortcuts open it with a status filter set. They are Paid Invoices, Unpaid Invoices, Cancelled Invoices and Refunded Invoices. With taxation and Invoice Formalization on, a Formalization group adds Official Invoices and Awaiting Formalization.

The group needs the invoice system on and an invoice right; the number counts payments awaiting confirmation.

What Is on the Screen

Four bands.

Summary cards Three figures.
The control bar Bulk actions, shortcuts, status filter.
Advanced filter Narrower filters, folded away.
The list One row per invoice.

The summary cards

Each shows an amount, its count and its period. The first is fixed on uncollected money; the others offer a type.

TypeAdds upDate used
Unpaid InvoicesStill unpaidCreation
Paid InvoicesCollectedPayment
Overdue InvoicesUnpaid, past dueCreation
TaxTax on paid official invoicesPayment

Periods run from Last 7 Days to Last Year. Both choices are saved for everyone. Cards ignore the list filters below.

The control bar

Apply to selected One action on the ticked rows: Approve, Mark as Unpaid, Cancel, Remind or Delete.
Create Invoice Issues a new invoice for a client.
Cash Management The cash book: income and expenses.
Status The one filter outside the folded panel.
Advanced Filter Opens the narrower filters; closing clears them.

On a narrow screen the bulk actions, the status filter and Advanced Filter move behind Show Options. Create Invoice and Cash Management stay above.

The list

Rows sort by status, not date: awaiting confirmation, unpaid, paid, cancelled, refunded, newest first.

The search box matches the invoice number, the record number with or without #, and the client. Hovering an amount previews its lines and totals.

In the row menu, View opens the invoice. View as Client opens the customer's copy in a new tab, in their language, and needs Show Invoices Without Login on.

Fields

Columns

Client Who it was issued to, with the company name. Not sortable.
Invoice No The stored number, or # and the record number until one is issued.
Amount Total in the invoice's currency, payment method underneath. Sortable.
Due Date When payment is expected, and how late or how far off.
Official Status Official or Not Official. Absent while Invoice Formalization is off.
Status Where the invoice stands, with the payment or refund date.

Exports add the e-mail, subtotal, tax, currency, payment method and both dates.

Filters

OptionSelectsFrom
Payment PendingDeclared, unconfirmedStored
PaidCollectedStored
UnpaidTo collectStored
CancelledWithdrawn unpaidStored
RefundedCollected, returnedStored
OverdueUnpaid, past dueDue date
Due SoonDue within seven daysDue date
OfficialDocument issuedOfficial status
Not OfficialDocument dueOfficial status

The last two options appear only with Invoice Formalization on.

Client One client, by name.
Item Description Searches the invoice lines.
Currency The currency it was issued in.
Payment Method Methods stored on invoices.
Amount An exact total, or On or After, After, On or Before, Before from the symbol beside it.
Date Range Payment date for paid and official, refund date for refunded, creation date otherwise.
Official Status The same split as the column. Needs Invoice Formalization on.

Item Description and Date Range appear only above a thousand invoices. Filters live in the page address and can be shared.

Tasks

Find what is owed

  1. Read the first summary card: uncollected money for its period.
  2. Set the status filter to Overdue, or Due Soon for invoices about to be late.
  3. Sort by Amount, largest first: your chase queue.

Mark invoices as paid

  1. Tick the invoices, choose Approve under Apply to selected, then confirm.
  2. Each gets today's payment date and an income record in the cash book, then moves to the paid group. Already-paid invoices are left alone.

Send payment reminders

  1. Filter to Overdue or Unpaid, then tick the invoices to chase.
  2. Choose Remind under Apply to selected and confirm. One reminder per invoice goes to its client and is recorded there.

Delete an invoice

  1. Choose Delete in the row menu, or tick rows and use Apply to selected.
  2. Deleting more than one asks for your own password.
  3. The rows go, with their invoice lines and cash-book income record.

Download the list

  1. Narrow the list first: the file holds the whole filtered set, not the page on screen.
  2. Click the download icon on the list bar and pick csv, json or xml.

Things to Watch

Approving does more than change a label

It writes an income record and activates the order. Services queue for setup, renewal dates move forward, coupons count. A paid-invoice number format also gives a new number. Back to Unpaid removes only the income record.

Delete removes the record, Cancel keeps it

Deleting takes the invoice, its lines and its income record for good. Metered usage returns to unbilled; services and add-ons are unlinked. Cancel withdraws it instead, keeps the trail and can be undone.

Cards and list read different currencies

A card converts every currency into the local one; the counts do not. The list keeps each invoice in its own.

Required Privileges

Reading, and the cards' type and period, needs INVOICES_LOOK or INVOICES_OPERATION.

The tick boxes, Apply to selected and Delete need INVOICES_OPERATION. Downloading needs TABLE_EXPORT.

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