Invoices
Track every invoice by status and outstanding amount, so you can chase payments and act on many at once.
Reaching the Screen
Panel menu: Billing then Browse Invoices: {admin}/invoices
Four shortcuts open it with a status filter set. They are Paid Invoices, Unpaid Invoices, Cancelled Invoices and Refunded Invoices. With taxation and Invoice Formalization on, a Formalization group adds Official Invoices and Awaiting Formalization.
The group needs the invoice system on and an invoice right; the number counts payments awaiting confirmation.
What Is on the Screen
Four bands.
The summary cards
Each shows an amount, its count and its period. The first is fixed on uncollected money; the others offer a type.
| Type | Adds up | Date used |
|---|---|---|
| Unpaid Invoices | Still unpaid | Creation |
| Paid Invoices | Collected | Payment |
| Overdue Invoices | Unpaid, past due | Creation |
| Tax | Tax on paid official invoices | Payment |
Periods run from Last 7 Days to Last Year. Both choices are saved for everyone. Cards ignore the list filters below.
The control bar
On a narrow screen the bulk actions, the status filter and Advanced Filter move behind Show Options. Create Invoice and Cash Management stay above.
The list
Rows sort by status, not date: awaiting confirmation, unpaid, paid, cancelled, refunded, newest first.
The search box matches the invoice number, the record number with or without #, and the client. Hovering an amount previews its lines and totals.
In the row menu, View opens the invoice. View as Client opens the customer's copy in a new tab, in their language, and needs Show Invoices Without Login on.
Fields
Columns
Exports add the e-mail, subtotal, tax, currency, payment method and both dates.
Filters
| Option | Selects | From |
|---|---|---|
| Payment Pending | Declared, unconfirmed | Stored |
| Paid | Collected | Stored |
| Unpaid | To collect | Stored |
| Cancelled | Withdrawn unpaid | Stored |
| Refunded | Collected, returned | Stored |
| Overdue | Unpaid, past due | Due date |
| Due Soon | Due within seven days | Due date |
| Official | Document issued | Official status |
| Not Official | Document due | Official status |
The last two options appear only with Invoice Formalization on.
Item Description and Date Range appear only above a thousand invoices. Filters live in the page address and can be shared.
Tasks
Find what is owed
- Read the first summary card: uncollected money for its period.
- Set the status filter to Overdue, or Due Soon for invoices about to be late.
- Sort by Amount, largest first: your chase queue.
Mark invoices as paid
- Tick the invoices, choose Approve under Apply to selected, then confirm.
- Each gets today's payment date and an income record in the cash book, then moves to the paid group. Already-paid invoices are left alone.
Send payment reminders
- Filter to Overdue or Unpaid, then tick the invoices to chase.
- Choose Remind under Apply to selected and confirm. One reminder per invoice goes to its client and is recorded there.
Delete an invoice
- Choose Delete in the row menu, or tick rows and use Apply to selected.
- Deleting more than one asks for your own password.
- The rows go, with their invoice lines and cash-book income record.
Download the list
- Narrow the list first: the file holds the whole filtered set, not the page on screen.
- Click the download icon on the list bar and pick csv, json or xml.
Things to Watch
It writes an income record and activates the order. Services queue for setup, renewal dates move forward, coupons count. A paid-invoice number format also gives a new number. Back to Unpaid removes only the income record.
Deleting takes the invoice, its lines and its income record for good. Metered usage returns to unbilled; services and add-ons are unlinked. Cancel withdraws it instead, keeps the trail and can be undone.
A card converts every currency into the local one; the counts do not. The list keeps each invoice in its own.
Required Privileges
Reading, and the cards' type and period, needs INVOICES_LOOK or INVOICES_OPERATION.
The tick boxes, Apply to selected and Delete need INVOICES_OPERATION. Downloading needs TABLE_EXPORT.
Related Articles
Merci pour votre retour !
Notre équipe d'assistance est disponible 24h/24 pour tout ce que vous ne trouvez pas ci-dessus.