Turn optional store and site features on or off, set upload and list limits, and add code to every page from one tab.
Opening the Screen
Panel menu: Settings, then General, then the Advanced tab: {admin}/settings?general=advanced
Advanced is the last of eight tabs on this screen. A separate privilege controls whether it appears at all.
What Is on the Screen
Catalog and ordering
Which product families are for sale, the cart, and how a service's renewal date is worked out.
Support and records
The support area switch, amount rounding, and where the next record numbers start.
Site behavior
The cookie notice, forced https and www, and the sound played for incoming notifications.
Store features
Coupons, the knowledge base and page caching, each a single switch.
Uploads and limits
Allowed file types and sizes for uploads, plus how many rows the site's lists show per page.
Codes for every page
Boxes for tracking, chat and verification code that should appear on every page.
One Save Changes button at the bottom saves everything on the tab at once.
Fields
Catalog and ordering
Product Group Activation
One tile per product family the system offers: Web Hosting, Server, Domain Name, Software and International SMS. Turning a tile off removes the family from the catalog and blocks new orders; existing services keep running.
Cart System
Lets a client add more than one service to an order at a time.
Activate Cart for Guests
Lets signed out visitors browse the cart and order steps too; they are asked to sign in at the final step.
Service Renewal Time Method
How a paid renewal invoice extends a service. Based on Next Due Date adds the period to the old due date. Based on Paid Date counts it from the payment date.
Support and records
Support
Turns the support ticket area on or off for clients.
Remove Zero from Amount
Shows whole amounts without decimal zeros, 175 instead of 175.00.
Starting ID Numbers
Sets the next number for Client Starting, Order Starting and Ticket Starting, one field each. Each must be higher than the current highest record of that type.
Client-To-Client Service Transfer
Lets a client transfer a service to another client's account; the receiving client must confirm by email.
Site behavior
Cookie Usage Notice
Shows a cookie banner on the site. Turning it on reveals a Page field listing your Contract pages, to link the banner to one.
Automatic HTTPS
Redirects every request to https://.
Automatic www
Adds the www prefix to the address automatically.
Audible Alert
Plays a sound in the panel for incoming notifications. Turning it on reveals MP3 and OGG fields to upload a sound that replaces the default one.
Store features
Coupon System
Allows coupon codes on any product or service; the code box then appears in the cart.
Knowledge Base
Turns the knowledge base area on or off.
Cache (Memory System)
Remembers recent page data so pages load faster and the server works less.
Uploads and limits
File Upload Settings
Allowed extensions and maximum size, in MB, for order upload fields and ticket attachments. Each has its own extension list and size limit.
List and Pagination Limits
Behind the Edit limits toggle: how many page numbers show at once. Also how many rows appear per page for news, articles, the knowledge base, software and client dashboard activity.
Codes for every page
Analytics Code
Tracking code such as Google Analytics, added to every page.
Live Support Code
The embed code for a live chat widget.
Webmaster Tools Tag
A verification tag for Google Search Console or a similar tool.
External Embed Code
Any other embed code you want on every page of the site.
Tasks
Stop offering a product family
- Open Settings, then General, then the Advanced tab.
- In Product Group Activation, click the tile for the family, for example Domain Name, so it reads off.
- Click Save Changes. The family leaves the catalog at once; existing services keep running.
Set the starting ID numbers
- Open the Advanced tab and find Starting ID Numbers.
- Type the number each of Client Starting, Order Starting and Ticket Starting should continue from.
- Click Save Changes. A number must be higher than the current highest record, or it is rejected.
Turn on the cookie notice
- Turn on Cookie Usage Notice.
- In the Page field that appears, pick the page the banner should link to.
- Click Save Changes. The banner appears on every page from then on.
Add code to every page
- Paste tracking code into Analytics Code, a chat widget's code into Live Support Code, or a verification tag into Webmaster Tools Tag.
- Anything else goes into External Embed Code.
- Click Save Changes. The code appears on every page.
Things to Watch
A starting number can only move forward
Client Starting, Order Starting and Ticket Starting are rejected if they are not higher than the current highest record of that type. A number that would go backward cannot be saved.
Turning off a product family is immediate
Once saved, that family is gone from the ordering catalog right away. Existing services keep running; only new orders for that family are blocked.
Automatic HTTPS needs a working certificate first
Turning it on redirects every request to https://. If the site's SSL certificate is not active yet, visitors reach a page that fails to load.
Required Privileges
Opening this screen at all needs SETTINGS_INFORMATIONS_CONFIGURE. The Advanced tab itself, including saving it, needs SETTINGS_OTHER_CONFIGURE; without it, the tab does not appear.