Product Upgrade Options
Pick the higher-tier products this one can be upgraded to.
Opening the Screen
Panel menu: Products. Open the product's group, then click its name (or the row menu's Edit action): {admin}/products/edit?id={product}
In the tab strip, click Upgrading. A direct link opens it already selected: {admin}/products/edit?id={product}&configuration=upgrades
What Is on the Screen
An info box explains the step, then one tall list, grouped under each product category as a heading. Products with no category sit under Uncategorized, and this product itself never appears in its own list.
Fields
Tasks
Offer upgrades from this product
- Open the Upgrading tab.
- Click a product to select it. Ctrl/Cmd-click to add more, or to remove one already picked.
- Click Save Changes at the bottom of the page. It saves every tab on this screen together.
Things to Watch
The list only offers products in this product's own group, under their catalog categories. Products from other groups are not offered as upgrades.
Picking a product here does not move any live service. It only decides which products a client, or you, can choose when upgrading a service running on this product.
When the upgrade runs, the service's automation module is asked to apply it. If that module has no upgrade handler, WISECP still records the change as completed and updates the service's product and price, with nothing happening on the server and no failure notice to you or the client. Before offering a target product, check that the module behind the service supports upgrades, and verify the first one by hand.
Required Privileges
Opening this screen needs PRODUCTS_LOOK or PRODUCTS_OPERATION. Saving changes needs PRODUCTS_OPERATION.
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