Service DNS Management

Point a domain at the right nameservers and edit its glue, zone and DNSSEC records in one tab, so broken name resolution can be repaired without opening the registrar's own panel.

Reaching the Screen

Open Orders › Services, click the domain, then select the DNS tab: {admin}/services/detail?id={service}&content=dns

The tab is rendered only for domain services, because the record that carries nameservers is the domain itself. Each inner section has its own address: &dnsManagement=ns|child|zone|dnssec.

What Is on the Screen

The tab is a single DNS Management card with up to four inner sections. Only the first is always there; the other three appear according to what the registrar module bound to the domain supports.

Nameservers

A band warns that a change can take up to 48 hours to spread. Four boxes follow, the first two required, and a malformed address turns its box red as you type. Below them, Use provider's default nameservers fills all four with the module's published set, or with the system-wide set when the module publishes fewer than two, and arrives ticked when the stored values already match. When neither the module nor the system-wide setting defines a set, ticking it empties all four boxes instead and the save is then refused, because the first two are required. The same gap keeps the orange band in the zone section on permanently for that domain.

Child Nameservers

Hostname takes only the host part and shows the domain as a fixed suffix, IP Address takes an IPv4 address, and the green Add button stays disabled until both are valid. The stored pairs are listed below with a pencil and a trash button per row; an empty list is replaced by "No data available yet.". It loads from the registrar when the section first opens.

DNS Zone Records

One band says zone changes usually spread within 15 minutes to 24 hours; a second, orange one appears when the stored nameservers are not the provider's default set, and warns without locking the table. Columns are Type, Name, Value, TTL and Priority, and the row menu holds Edit and Delete. The toolbar is the panel's standard table strip: a page-size selector, then the type filter starting on All Types and the green Add Record button, then a search box and, for staff holding the export privilege, a download menu. The zone is read once when the section opens, so filtering and search need no new request.

DNSSEC Records

The table lists Digest, Key Tag, Digest Type and Algorithm; a digest over 40 characters is shortened in the cell, in full in its tooltip. The toolbar is the same standard strip, carrying the green Add DNSSEC Record button next to the page-size selector, plus search and the download menu; each row ends with a red trash button. There is no edit action: a key is replaced by publishing new material and withdrawing the old.

Fields

Tasks

Setting the domain's nameservers

1. In the DNS tab open the Nameservers section.
2. Fill Nameserver 1 and Nameserver 2, plus the third and fourth if the provider gave you more, or tick Use provider's default nameservers to hand the domain back.
3. Click Save Changes at the bottom. The values are stored only after the registrar accepts the set, and a success message confirms it.

Adding a child nameserver

1. Open the Child Nameservers section; the list is fetched from the registrar the first time.
2. Under Add Child Nameserver, fill Hostname and IP Address.
3. Click the green Add button beside them; the pair is registered at the provider and the row appears in the table below.

Editing or deleting a child nameserver

1. Use the pencil button on the row; the Edit Child Nameserver window opens with the current values.
2. Change Hostname or IP Address, then click Save Changes in the window; the row is redrawn.
3. To remove the pair, use the trash button and confirm with Yes, go ahead. It is dropped at the provider, so anything still delegated to it stops resolving.

Adding a zone record

1. Open the DNS Zone Records section, then click the green Add Record button in the toolbar above the table.
2. Pick Type, adjust TTL, fill Name and Value, then any extra box the type reveals.
3. Click Add DNS Record in the window footer; the table reloads from the registrar with the new row.

Editing or deleting a zone record

1. Open the row menu at the end of the row and choose Edit.
2. Change what you need, then click Save Changes in the window footer; the button becomes available with your first edit and stays available even if you put the original value back.
3. To remove it instead, choose Delete and confirm with Yes, go ahead. An edit reloads the table with the provider's answer; a delete just removes the row.

Publishing or withdrawing a DNSSEC record

1. Open the DNSSEC Records section, then click the green Add DNSSEC Record button in the toolbar.
2. Fill Digest and Key Tag, choose Digest Type and Algorithm, then click Add DNSSEC Record in the window footer.
3. To withdraw a key, use the red trash button on its row and confirm with Yes, go ahead. Both actions reach the registry at once; while no key is published the domain is unsigned.

Things to Watch

Required Privileges

Reading the sections needs SERVICES_LOOK or SERVICES_OPERATION. Every change on this tab needs SERVICES_OPERATION.

Related Articles

• Service Detail Overview
• Service WHOIS Records
• Domain Extensions and Pricing