Client Testimonials

The testimonials shown on your site, in one list, together with the review rating that appears next to them.

Opening the Screen

Choose Site Management › Client Testimonials from the menu, or open {admin}/manage-website/cfeedbacks directly. The menu entry carries a badge counting the testimonials that still wait for approval.

What Is on the Screen

A toolbar above, the list of testimonials below. On a narrow screen the toolbar folds away behind the Show Options button.

The list

One row per testimonial, newest first. Client holds the name with the company under it, Email the address on the record. Status is either Approved or Pending Approval, and Created is the day the record was added. The menu at the end of the row carries View and Delete.

The search box above the list matches the name, the company, the e-mail address or the recorded IP address. The download button next to it writes the whole list to a CSV, JSON or XML file. It appears only when your account carries the table export privilege.

Testimonials sent by visitors

Your theme may show a testimonials section on its home page. There, visitors can send their own testimonial with the Share Your Feedback button. The button needs Allow Visitors to Submit Comments on the What Clients Say block. That block sits under Settings › Theme/Customization › Home, and the setting is kept separately for each language.

A sent testimonial arrives in this list as Pending Approval and stays off the site until you approve it. The staff assigned to the notification get an e-mail with the sender's details and a link to the record. The form asks for a name, an e-mail address and a comment of 10 to 500 characters. The company is optional, and no photo can be attached. Bot protection follows the Client Comments rows under Settings › Security.

Fields

Toolbar

Review settings

In the window each review platform has its own card: Trustpilot and Google. A card holds the review address, the support invitation threshold, the score shown on the website, and the languages and countries the platform reaches.

This window saves the same settings as the Reviews tab on the Support Settings screen. Every field and scope option is described in Review Integrations.