Client Invoices
Track all invoices in the client's account context to find unpaid documents quickly and apply collection actions to the correct account.
Opening the Screen
Open a client and choose the Invoices tab: {admin}/users/detail?id={client}&tab=invoices
What Is on the Screen
The tab shows the invoice list itself, with the client column hidden because every row belongs to the same client.
Tasks
Chase unpaid invoices
- Filter the list down to unpaid invoices by status.
- Tick the ones you want to chase.
- Choose the reminder from the bulk action. A reminder goes to the client for the invoices you picked.
Record an invoice paid outside the panel
- Tick the invoice.
- Choose the paid status from the bulk action and confirm.
- The invoice closes as paid, and the payment date and the income record are written at that moment.
- A balance top-up invoice loads the client's wallet when approved, so it also needs USERS_MANAGE_CREDIT.
Things to Watch
The columns, filters and export are the same; the only differences are the hidden client column and the list being narrowed to this account. Everything you know from the main screen applies here.
A deleted invoice goes with its line items and its history. Deleting several invoices at once asks for your own password; a single invoice does not. Where the record matters, cancel it instead of deleting it.
Required Privileges
Reading the tab comes with the client record. The bulk action picker is only shown to staff who hold USERS_OPERATION. The actions themselves follow the invoice privileges: they run under INVOICES_OPERATION, Delete also needs INVOICES_DELETE, and approving a balance top-up invoice needs USERS_MANAGE_CREDIT.
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