# Support and Update Renewal

https://docs.wisecp.com/es/support-and-update-renewal

The Support and Update renewal keeps new versions and the right to open support tickets available on a lifetime licence. The software is yours; the renewal only continues those two rights.

## Getting the Renewal

The first year is included when you buy a lifetime licence. To continue after that, a yearly renewal invoice is issued and the period extends once you pay it.

> **Support and Update**
> 
> On a lifetime licence, new versions and ticket access renew yearly.
> 
> [Go to store](https://wisecp.com/en/wredirect?slug=support-and-update)

## What the Renewal Covers

| Area | Detail |
| --- | --- |
| New versions | You download released versions and update your installation. |
| Support tickets | Your right to open support tickets continues. |
| Period | Renewed yearly. |

### If you do not renew

Your licence keeps working and the panel does not shut down. What stops is downloading new versions and opening support tickets. Both come back when you renew later.

## Tasks

### Renewing

1. The renewal invoice appears in your client panel when it is issued.
2. Pay the invoice.
3. Once payment is complete, support and updates extend for another year.

## Things to Watch

> **Lifetime licences only**
> 
> On monthly and yearly licences, support and updates are already part of the licence fee.

> **Security releases are included here**
> 
> When the renewal lapses you cannot download security releases either. Keep it current so your installation stays up to date.

## Related Articles

- [Updates](https://docs.wisecp.com/en/updates)
- [Premium+ Support](https://docs.wisecp.com/en/premium-support)