# SMS Delivery Reports

https://docs.wisecp.com/es/sms-delivery-reports

Check every international SMS batch you've sent, see who received it, and clear old history you no longer need.

## Opening the Screen

Panel menu: **Products**, **SMS**, **Reports**: `{admin}/products/international-sms/reports`.

## What Is on the Screen

- **The list**: One row per send: client, sender ID, date, destination countries, recipients, message and credit spent.
- **Clear Logs**: Removes report history up to a date you choose.

### The Report List

**Countries** shows a flag and count for each destination the batch reached. **Message Text** shows a preview; if it is cut short, **View Full** opens the complete text with its recipient count, character and part count, and credit spent.

### The Delivery Report

The arrow button on a row opens a live delivery report: total recipients, a country breakdown, and three counts, **Sending**, **Delivered** and **Failed**. Click any of them to search the numbers behind it.

## Fields

These are in the **Clear Logs** dialog.

- **Select Date**: Required. Every report sent on or before this date is removed.
- **Enter your account password for security verification.**: Required. Confirms the deletion is really you.

## Tasks

### Viewing a Full Message

1. Find the row and click **View Full**.
2. Read the complete text, recipient count, character and part count, and credit spent.

### Checking Delivery Status

1. Click the arrow button on the row.
2. Wait while WISECP asks your provider for the current status.
3. Click **Sending**, **Delivered** or **Failed** to see, and search, its list of numbers.

### Clearing Old Reports

1. Click **Clear Logs**.
2. Pick a **Select Date** and enter your password.
3. Confirm. Reports sent on or before that date are removed.

## Things to Watch

> **Clearing logs cannot be undone**
> 
> Reports sent on or before your chosen date are removed at once, with no way to bring them back.

> **Delivery status is fetched live**
> 
> Each time you open a delivery report, WISECP asks the provider again. Without an active module that supports this, you'll see an error instead of a report.

## Required Privileges

Opening this screen and checking a delivery report both work with `PRODUCTS_LOOK`. Clearing logs needs `PRODUCTS_OPERATION`.

## Related Articles

- [International SMS Services](https://docs.wisecp.com/en/international-sms-services)
- [SMS Sender IDs](https://docs.wisecp.com/en/sms-sender-ids)