# Client Products and Services

https://docs.wisecp.com/es/client-products-and-services

Review a client's orders and the services created from them in the same account context to understand purchase history and apply status actions to the correct records.

## Opening the Screen

Open a client and choose the **Products & Services** tab: `{admin}/users/detail?id={client}&tab=orders` The sub-tab travels in the address as well: `&ordersSubTab=orders` opens the orders straight away, and without it the services are shown.

## What Is on the Screen

- **Services**: The client's running and past services: service name, price and cycle, the created, renewal and due dates, and the status.
- **Orders**: The orders that produced those services: order number, date, amount and period, payment method, the related invoice and the status.
- **Bulk action**: Action buttons that appear in the list toolbar as soon as a row is ticked. For services: activate, suspend, cancel and delete; for orders: approve, cancel and delete. While nothing is ticked the strip stays out of the way.

### A service is not an order

An order is the record of a request; a service is the running thing that request produced. One order can produce several services, and a cancelled order leaves the service it produced in a state of its own.

## Tasks

### Suspend a client's services

1. On the Services sub-tab, tick the ones to suspend.
2. Choose suspend from the bulk action.
3. Confirm. The services move to suspended; leave the module option in the confirmation open for it to be applied on the server as well.

### Approve a waiting order

1. Switch to the Orders sub-tab.
2. Tick the waiting order and press approve in the strip that appears.
3. Confirm. The order becomes active and the services in it enter the provisioning flow.

### Share a link that opens the orders directly

1. While the Orders sub-tab is open, copy the link from the address bar.
2. Because the link carries `ordersSubTab=orders`, whoever opens it lands on the orders.

## Things to Watch

> **Both lists are the main screens themselves**
> 
> Services and Orders carry the same columns, filters and export as their own main screens; here only the client column is hidden and the list is narrowed to this account.

> **A bulk action can reach the server**
> 
> Actions that change a service's status also run on the real server when you choose to apply them to the module. Suspending and cancelling close the client's account there and then.

## Required Privileges

Reading the tab comes with the client record. The bulk action picker on both lists is only shown to staff who hold `USERS_OPERATION`.

## Related Articles

- [Client Detail Overview](https://docs.wisecp.com/en/client-detail-overview)
- [Client Invoices](https://docs.wisecp.com/en/client-invoices)
- [Service Detail Overview](https://docs.wisecp.com/en/service-detail-overview)