# Client Activity Logs

https://docs.wisecp.com/es/client-activity-logs

Trace client and staff actions with the actor, time, IP address, and changed values to determine who did what with an auditable record.

## Opening the Screen

Open a client and choose the **Activity Logs** tab: `{admin}/users/detail?id={client}&tab=activity-logs`

## What Is on the Screen

- **User**: Who performed the action. It can be the client or a staff member, and it links to that record.
- **Description**: A sentence saying what was done. Long descriptions are shortened; the whole of it shows on hover.
- **Date**: When the action happened.
- **IP Address**: Where the action came from. The lookup button beside it shows the other records from that address.
- **Row detail**: The button at the end of the row opens the record's full data: the old and new values of each changed field, laid out to be read.

### Who appears here

The list carries two sources together: what the client did themselves, and what **staff did to this client's record**. An administrator changing the client's group appears here too - deliberately, because the screen answers "what happened to this account".

What the client sees in their own panel is narrower: only their own actions, never staff work.

## Tasks

### Find out who changed something

1. Find the row that describes the change in the description column.
2. The user column says who did it; a staff member's name links to their record.
3. Open the row detail; the old and new value of the changed field are there.

### Trace an address

1. Use the lookup button on the IP column.
2. The other records from the same address are listed - this is how you see whether an account is being shared.

## Things to Watch

> **This list is wider than the client's own**
> 
> The panel includes staff actions; the client does not see them in their own panel. If a record is here and the client says they did no such thing, look at the user column - the action was most likely taken by staff.

> **Records are pruned after a while**
> 
> Activity records are cleared automatically according to the installation's retention period. Where a long history is needed, check that period on the Automation screen.

> **Records cannot be edited**
> 
> These rows are an audit trail; they cannot be changed or removed from the panel. Where a record looks wrong, read the raw data in the row detail.

## Required Privileges

The tab opens with the client record. The links in the user column depend on privileges: reaching a client record needs client access and reaching a staff record needs staff access; without them the name is shown without a link.

## Related Articles

- [Client Detail Overview](https://docs.wisecp.com/en/client-detail-overview)
- [Client Profile](https://docs.wisecp.com/en/client-profile)
- [Action Logs](https://docs.wisecp.com/en/action-logs)