# Software License Alerts

https://docs.wisecp.com/de/software-license-alerts

This screen collects unlicensed-installation alerts and unauthorized-use reports for your software products in one place.

## Opening the Screen

Go to **Products > Software > License Alerts**. This item only appears once the Software product group is turned on.

Direct address: `{admin}/products/license-errors`

## What Is on the Screen

The page title reads **License Alerts**. If you can edit products, a **Clear Logs** button appears next to it. A download button at the right end of the table header saves the list as CSV, JSON, or XML; it only appears for staff holding the table export privilege.

Each row is either an automatic detection or a public report. An automatic detection is a copy of your software that checked in without a valid license. A public report is something a visitor submitted about unauthorized use. A small badge tells the two apart.

The **Domain / IP** column shows the reported address plus, when known, the installed and referrer web addresses. **Software** shows the product name when it is known: automatic detections carry it, public reports usually don't. **Details** shows the install folder for a detection, or the reporter's email and message for a report. A long message is shortened, with a **View Full** link to read it in full. **Server / Client IP** lists both addresses, and **Date** shows when the alert was recorded. The row menu offers **Evidence** (only when a report includes an uploaded file) and **Delete**.

## Fields

- **Enter your account password for security verification.**: Your own account password, typed to confirm the **Clear Logs** action. Required only when clearing every alert at once.

## Tasks

### Review an Alert

Read the **Domain / IP**, **Software**, and **Details** columns for context. If a report's message is long, click **View Full** to read it in full inside a dialog.

### Download Reported Evidence

Open the row menu and click **Evidence**. This only appears when the reporter attached a file, and it opens in a new tab.

### Delete a Single Alert

Open the row menu and click **Delete**, then confirm. Any evidence file attached to that alert is removed with it.

### Clear All Alerts

Click **Clear Logs** above the table, type your account password, and confirm. Every alert and its evidence files are deleted at once.

## Things to Watch

> **Clearing All Alerts Cannot Be Undone**
> 
> Clear Logs removes every alert and every uploaded evidence file at once, with no way to bring them back. Deleting a single alert from the row menu is final too, but only affects that one record.

> **Opening the Page Clears the Badge**
> 
> The menu item shows a count of new alerts. Opening this screen marks them read and clears that count, even before you delete anything.

## Required Privileges

- **Products > View**: Opens this screen. Either View or Edit is enough.
- **Products > Edit**: Needed to delete a single alert or clear all of them.
- **Data Export > Download Listed Data (CSV / JSON / XML)**: Shows the download button in the table header. A privilege of its own, kept separate from the Products privileges above.

## Related Articles

- [Product List](https://docs.wisecp.com/en/product-list)
- [Creating a Product](https://docs.wisecp.com/en/creating-a-product)