# SMS Sender IDs

https://docs.wisecp.com/de/sms-sender-ids

Review the sender IDs your customers request for countries that need pre-registration, and approve or reject each one.

## Opening the Screen

Panel menu: **Products**, **SMS**, **Sender IDs**: `{admin}/products/international-sms/origins`.

A request only lands here when a client's sender ID targets a country you marked as requiring pre-registration, in **Automation Settings** on the Pricing screen.

## What Is on the Screen

- **The list**: One row per request: client, sender ID, country, date and status.
- **View, in the row menu**: Opens a review panel for that one request.
- **Apply to Selected**: Ticked rows can be approved, rejected or deleted together.

### The Request List

Status reads **Pending Review**, **Approved** or **Rejected**. An approved or rejected row also names the admin who decided it and when. A decision is not final. The customer can upload corrected documents for a rejected country. That sends the row back to Pending Review with no action from you, and nothing marks it as a resubmission. You can also switch a row between Approved and Rejected at any time.

### The Review Panel

It shows the client's contact card, the requested sender ID, the destination country and any documents the client uploaded to support the request, each with **View** and **Download** links.

Two buttons, **Approve** and **Reject**, set the decision; choosing Reject opens a reason box. A dropdown next to it recalls reasons you saved before in that client's language, with buttons to save the current text as a new one or remove a saved one.

## Tasks

### Reviewing a Single Request

1. Open the row menu and click **View**.
2. Check the client, the sender ID, the country and any uploaded documents.
3. Click **Approve**, or **Reject** and write a reason.
4. Click **Save**. The row's status updates and the client is notified.

### Deciding on Several at Once

1. Tick the rows to act on.
2. Pick **Approved**, **Rejected** or **Delete** from **Apply to Selected**.
3. Confirm. A bulk deletion also asks for your admin password.

### Deleting a Single Request

1. Open the row menu and choose **Delete**.
2. Confirm. One request deletes without asking for a password.

## Things to Watch

> **Deleting cannot be undone**
> 
> The request and any documents the client uploaded for it are removed right away.

> **The client is always notified of your decision**
> 
> Approving or rejecting sends a notification either way. A reason you write on the review panel is included when you reject.

> **Bulk decisions carry no reason**
> 
> **Apply to Selected** changes status for every ticked row without a written reason. Use the review panel instead if the client needs one.

## Required Privileges

Opening this screen needs `PRODUCTS_LOOK` or `PRODUCTS_OPERATION`. Approving, rejecting, and deleting, single or bulk, all need `PRODUCTS_OPERATION`.

## Related Articles

- [International SMS Services](https://docs.wisecp.com/en/international-sms-services)
- [SMS Delivery Reports](https://docs.wisecp.com/en/sms-delivery-reports)
- [Client Detail Overview](https://docs.wisecp.com/en/client-detail-overview)