# Client List

https://docs.wisecp.com/de/client-list

Every client record in one place: the day's totals at the top, a filter row that narrows the list, and actions that can be applied to many records at once.

## Opening the Screen

Choose **Clients › Client List** from the menu, or open `{admin}/users` directly. It is also where every client link in the panel ends up.

## What Is on the Screen

The page has three parts stacked on top of each other: the overview card, the filter row and the list itself.

### Client overview

Eight readings for the selected period, refreshed with the period picker at the top right of the card. The first four are also filters: choosing one narrows the list below to that status.

- **Active Accounts**: Clients whose account status is active.
- **Blocked Accounts**: Clients whose access has been blocked.
- **New Clients**: Records created within the selected period.
- **Blacklisted**: Clients on the blacklist.
- **Active Services**: Total active services across all clients.
- **Unpaid Invoices**: Total invoices waiting for payment.
- **Balance**: Total credit held on client accounts, converted to your local currency.
- **Growth Rate**: Client growth against the previous period.

### Filters

Group and status sit in the toolbar; the rest open with **Advanced Filter**. Filters combine, and the ones you set stay in the address, so a narrowed list can be bookmarked or passed to a colleague.

- **Group**: The client group the record belongs to.
- **Status**: Active, blocked, inactive or blacklisted.
- **Language / Currency**: The client's own interface language and currency.
- **Country**: The country on the billing address.
- **Phone / IP**: Partial match on the phone number or the last known address.
- **Last Login**: A date range, with an operator so you can ask for before or after.
- **Registration Date**: A date range on when the record was created.

### The list

Each row carries the name and company, the e-mail and phone with their verification marks, country and currency, the last sign-in, a service count and the status. The menu at the end of the row opens the record and its per-client actions. The download button above the list exports the filtered set, not just the page you are looking at.

## Tasks

### Find a client

1. Type into the search box for a name, e-mail address or company.
2. For anything else - country, currency, last sign-in - open Advanced Filter and combine the fields.
3. Closing Advanced Filter clears every filter inside it and reloads the list.

### Apply an action to several clients

1. Tick the rows you want, or the box in the header to take the whole page.
2. Pick the action from **Apply to Selected**.
3. Read the confirmation window: it names the action, counts the records and says what will happen to them.
4. Confirm; the list reloads and the affected rows show their new status.

- **Mark as Verified**: Marks the e-mail address and phone number of the selected clients as verified.
- **Activate**: Returns the selected accounts to active.
- **Block**: Blocks the accounts; the clients can no longer sign in.
- **Delete**: Permanently removes every client record, including orders, services, invoices and support requests.

## Things to Watch

> **Deleting a client is not reversible**
> 
> It takes the orders, services, invoices and support requests with it. Make sure the backup you would need already exists before you confirm.

> **Blocking is not deleting**
> 
> A blocked client keeps every record; only the sign-in is closed. It is the reversible answer when you need the account off the air today.

> **The export follows the filter**
> 
> The file contains the whole filtered set, not the visible page, and it carries columns the screen has no room for - e-mail, phone, group, balance, language, address and registration date.

## Required Privileges

Opening the list needs a privilege from the `USERS` group, typically `USERS_LOOK`. The bulk actions and the row actions need `USERS_OPERATION`; without it the selection column and the action list are not drawn. Downloading also needs `TABLE_EXPORT`.

## Related Articles

- [Creating a Client](https://docs.wisecp.com/en/creating-a-client)
- [The Client Record](https://docs.wisecp.com/en/client-detail-overview)
- [Client Profile](https://docs.wisecp.com/en/client-profile)